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This guide will provide some detailed information in regards to users, this includes what types of users exist on the system, how to add users to the system, who can add users, and also how to export user data.


Section 1

Bulk Importing users


There is a function you can use to add multiple users to your system, for this to work you will need a .csv document. A .csv document stands for Comma-Separated-Values. 


Before we go into details, it is important to note, we import only one role at a time, so it is of great importance that you create a .csv file for every user type you are importing.


Your file should be populated with the following columns: Id, User Type, Name, Last name, Email, Manager Email, Is Manager, Age, Gender, Country, Region, City, Office, Employee Level, Tenure, Performance Rating, Race/Ethnicity. The last 10 items are part of the user’s demographics. 


It is not necessary to have all of these fields but there are 4 mandatory fields and these are: User Type(Role), Name, Last Name, and Email. The reason being, these fields are needed to identify users, otherwise, database insecurities and vulnerabilities could arise. 


It is up to you as a user to decide how you will name these columns but here is a recommended example:

*note → this example does not contain all the columns, but it does contain all of the mandatory columns.


id,Name,lastName,eMail,demographics.age,demographics.gender,demographics.region,demographics.country,demographics.city,demographics.office,demographics.employeeLevel


Follow these screenshots for a visual guide.



  1. Choose a file → This is the first step in the import stepper.

  2. Click to import or Drop your .csv file here. Once it is uploaded the file name will be displayed.

  3. Click Next.



  1. Select columns to bind → This is part of the second step in the import stepper.
  2. Choose a Role(User Type) for this particular import. 
  3. Match your .csv file’s columns with these in the system. To make this process as easy as possible we recommend you use the column names as identified at the start of this document.


Click next to go to the next step.



  1. Import users and invite → This is the 3rd and final step in the import stepper.

  2. Make sure all columns have the correct data and click import.


Section 2

Managing users (exporting data)


  • Updating user details

This function is strictly applicable to System Administrators and Organisation Administrators (Admin). See the next point to learn more about the different types of users. On the Users page, there is a data table with 3 categories(tabs), Administrators, Employees and Invited. Users are divided into groups, according to their status and user type. You can edit, add, deactivate and delete users. 


Follow this screenshot for a visual representation.



  1. Here you can search for users. This is a very handy tool when you are trying to edit, deactivate or delete a specific user.

  2. Tabs (Categories). All the users are divided into these categories according to their status (Active: administrators or employees. Inactive: invited or deactivated).

  3. You can add a single user at a time if you do not wish to import multiple users at a time.

  4. Here you can specify the user you are trying to edit, deactivate or delete.

  5. Click on the more-button to open a small options panel. See next screenshot.



  1. Options panel.

  2. Click here to delete a user, you will be prompted to make sure that you are deleting the correct user.

  3. Exporting a user’s data. We’ll look at this next.


  • Exporting user data


As mentioned above you have to click on the More-button to open the additional options panel. From here you can click on ‘Export Data’. This will immediately start the download, depending on your PC's settings you can find this under downloads folder.

Data is exported to a .csv file, this makes it easy to merge with an existing .csv file if you wish to add this user to a different organisation.


Section 3

Different Roles


Temporall CW has 6 user role types, but for this guide, we will only mention those that are applicable. These are:


  • Administrator

  • Executive

  • Manager

  • Employee


All of these users are limited to the organisation they are a part of. Thus they can only see info regarding their organisation.

We’ll approach this in reverse. An Employee will never have dashboard access, this type of user will only be allowed to fill in indexes. They will appear in the Users list but they cannot log into the system. 

A Manager can sign in but is limited to his/her own personal view (called the manager report) where overall organisational scores are displayed and the managers' scores based on manager related questions. There will always be 4 recommendations that are added to his/her view, the recommendations are based on the manager 2 best scored questions and 2 worst scored questions.

An Executive can see all the data in the system, meaning he/she is not limited to any users, but this user can not edit, delete or add users. This user type does not have access to the admin panel.

An Admin user can see all data in his/her organisation and can edit, delete and add users to this organisation.